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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Plao Keuth

Plao Keuth

November 21, 2024

5  out of  5
rating by Plao Keuth
"I was rear ended and injured. I tried to file a claim with the other person’s insurance and kept getting the run around. I called William Muhammad at State Farm. He took the time to find out if I was ok and had me to come in. He walked me through the process and helped me to file a claim right on the spot. He made me feel so comfortable and confident that things would be taken care of. Make sure you ask for William Muhammad the Office manager he’s awesome"
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Shawn Fuller Jr

November 15, 2024

5  out of  5
rating by Shawn Fuller Jr
"I walked in there no knowing what to expect after just leaving another insurance company. As soon as I walked in I was greeted and helped out immediately. Talking about great customer service, well this is the place. The team there worked quick and diligently to give me the help I needed. I swear I walked in with no car insurance and walked out no more then 6 mins later with my cars insured and at a great price. Shout out to Gaby who got me right and shoutout to William as well. Yall need car insurance or anything. This is the place to go. I greatly appreciated their help and highly recommend them!"
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KRIPAL SINGH

October 29, 2024

5  out of  5
rating by KRIPAL SINGH
"Good service 😊"
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Wanda Bozman

September 27, 2024

5  out of  5
rating by Wanda Bozman
"Very good about handling my insurance needs"
We responded:
"Dear Wanda, Thank you so much for taking the time to share your positive experience with our insurance services on Google! We greatly appreciate your kind words and are thrilled to hear that we were able to meet your insurance needs effectively. Your good neighbor agent, Sonny Randhawa. "
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Marlene Corgile

September 27, 2024

5  out of  5
rating by Marlene Corgile
"William is the best, so helpful an really care about the clients, he is a blessing always finding deals to accommodate the client"
We responded:
"Dear Marlene, Thank you for sharing your wonderful feedback about William on Google! We truly appreciate your kind words and are thrilled to hear that he has been so helpful and caring towards you as a client. At Sonny Randhawa agency, we pride ourselves on providing exceptional service, and it's heartening to know that William has gone above and beyond to accommodate your needs. We are fortunate to have him on our team, and we will make sure to pass along your appreciation to him. Thanks again!!! "
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Willetta Frizzle

September 27, 2024

5  out of  5
rating by Willetta Frizzle
"William Muhammad is the absolute best! He put me and guest at ease with his compassion and expert knowledge! When looking for insurance see Mr. Muhammad."
We responded:
"Dear Willetta, Thank you so much for taking the time to leave such a fantastic review about William Muhammad on Google! We greatly appreciate your kind words and are thrilled to hear about your positive experience with him. William is truly an asset to our team, and we are delighted to know that he was able to put you and your guest at ease with his compassion and expert knowledge. Providing exceptional service and ensuring our clients feel comfortable and well-informed is always our top priority. Thanks again!!! "
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JobanDhillon 0008

September 25, 2024

5  out of  5
rating by JobanDhillon 0008
"Best insurance office in Bay Area. Staff is really helpful and Sonny will help you like his own family."
We responded:
"Dear Joban, Thank you so much for your wonderful review on Google! We are thrilled to hear that you consider our insurance office the best in the Bay Area, and we greatly appreciate your kind words. At Sonny Randhawa Agency, we pride ourselves on providing exceptional service and a helpful, caring environment for our clients. It's fantastic to know that our staff has been able to assist you in a way that makes you feel like part of our family."
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george okunribido

September 20, 2024

5  out of  5
rating by george okunribido
"Excellent Customer Service, Gabby is best!"
We responded:
"Dear George, Thank you so much for taking the time to leave such a wonderful review about our customer service on Google! We greatly appreciate your kind words and are thrilled to hear about your excellent experience. At Sonny Randhawa Agency, providing exceptional customer service is our top priority, and it's fantastic to know that Gaby has delivered on that promise. We are fortunate to have her as part of our team, and we will make sure to pass along your compliments to her. Thanks again!!!"
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Lisa

September 4, 2024

5  out of  5
rating by Lisa
"Very nice & helpfu"
We responded:
"Dear Lisa, Thank you so much for taking the time to leave such a wonderful review about our customer service on Google! We greatly appreciate your kind words and are thrilled to hear about your excellent experience. "
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inga4real

August 9, 2024

5  out of  5
rating by inga4real
"My experience was excellent. I received prompt response and great care from Mr. Mohammad. He even made me laugh in a time when I was upset due to not having insurance coverage for my vehicle."
We responded:
"Dear Inga, Thank you so much for taking the time to leave such a positive review about your experience with my office! I'm thrilled to hear that your encounter with Mr. Mohammad was excellent and that he provided you with prompt responses and great care. It's wonderful to know that he even managed to bring a smile to your face. At my Agency, we strive to provide exceptional customer service, and it's feedback like yours that motivates us to keep doing what we do best. I'll make sure to pass along your kind words to Mr. Mohammad, as he will be delighted to know the impact he had on your experience. Thank you once again for choosing my office for your insurance needs. Best regards, Sonny Randhawa, your Good Neighbor Agent. "
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maria alcauter

August 2, 2024

5  out of  5
rating by maria alcauter
"Excelente servicio- Gaby siempre es muy atenta y siempre esta disponible cuando necesito ayuda con mis polisas 😀"
We responded:
"¡Gracias por tus amables palabras! Me alegra poder ayudarte con tus pólizas y estar disponible cuando lo necesitas. Si tienes alguna pregunta o necesitas más ayuda, no dudes en decírmelo. Estoy aquí para asistirte en lo que necesites. ¡Gracias por utilizar nuestro servicio! 😊"
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Yolanda Alindor

August 1, 2024

5  out of  5
rating by Yolanda Alindor
"Early this year my spouse was involved in one small accident (total payout of $2,000) and subsequently our former auto insurance carrier refused to renew his policy. We got turned down by an other carrier and got a quote of $10,000/yr from a third carrier. Insane for just one fender-bender! I called State Farm. William listened to our story, saw that it checked out with the information available to him, and provided us with a very reasonable quote. William's thoughtful, courteous, and efficient service included showing us options we hadn't previously considered and we gratefully accepted. We're very relieved and very happy."
We responded:
""This is wonderful news, Yolanda! I’m so glad to hear about your positive experience with William at our State Farm office! It sounds like he went above and beyond to address your situation and figure out a solution that worked. We always aim to provide thoughtful and personalized service, and it’s great to know that William’s efforts made a difference for you. If you need any further assistance or have questions regarding your coverage, please don’t hesitate to reach out. Thank you for sharing your feedback and choosing us! -Sonny" "
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Rose Ngim

July 28, 2024

5  out of  5
rating by Rose Ngim
"I met Alex and she was so kind and helpful."
We responded:
""We appreciate your nice review, Rose! I'm glad you enjoyed meeting Alex! She and the rest of our team are always here to assist you, so don’t hesitate to reach out if you need anything further! -Sonny" "
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Jen Ching

July 13, 2024

5  out of  5
rating by Jen Ching
"I processed my online quote for car insurance today and at the end of the process I was directed that Sonny will contact me or if I wanted immediate assistance I could reach out by phone or pay a visit. So, I decided to go visit the office because I wanted to show them the quote I wanted. When I arrived I was greeted nicely and William immediately helped me. His customer service was great and what was even more great was that he helped me get an amazing quote than what I was about to purchase. I am very thankful to have stopped by and received an awesome customer experience. Again, thank you William for your service."
We responded:
" "Hey Jen! Thank you for sharing your positive experience with us! We're delighted to hear that William provided you with excellent customer service. We take pride in ensuring our customers have a great experience, and your feedback is truly appreciated. If you need any further assistance, please feel free to reach out or stop by again. We're always here to help! - Sonny" "
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tidal harris

July 3, 2024

5  out of  5
rating by tidal harris
"Went in today William took care of everything I needed literally in 10 minutes. Thank you so much for your great customer service."
We responded:
"We appreciate your nice review, Tidal! William wants you to know that you're very welcome, and he's happy to help! Please let us know if you need anything else. -Sonny" "
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francena hodge

May 28, 2024

5  out of  5
rating by francena hodge
"William was awesome. He took his time and explained everything to me in a way I can understand"
We responded:
""Thank you for your review, Francena! We appreciate you taking the time to share your experience with William. We strive to make our customers feel comfortable and informed during the insurance process, so I'm glad to hear William delivered on that front. I'll let him know you appreciated his help! If you need any further assistance, feel free to contact us. -Sonny" "
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Tara Kekaha

May 21, 2024

5  out of  5
rating by Tara Kekaha
"Our family has been insured by State Farm since probably the 1920s! In the last couple of years the original state farm family retired and I have to say that the new agents that take care of my mother and my policy are fabulous. Every time I call I get somebody wonderful. Recently I've spoken with Sonny Randhawa, Mignonne (don't know her last name) and the office manager in Berkeley/El Sobrante William Muhammad. They are all stellar individuals, helpful, sincere, kind, positive. I trust them (and State Farm) to take care of our home and vehicle insurance 100%. Thanks State Farm!"
We responded:
" "Thank you so much for this absolutely amazing review, Tara! It's truly heartwarming to hear about your long-standing relationship with State Farm spanning generations! We're delighted to know that, despite the agent transition, you've remained happy with the service provided. Our team deeply appreciates your long-standing support and could not be more thrilled that we get to continue assisting you, year after year. Thank you for your loyalty and for sharing your positive feedback. If you ever need anything, don't hesitate to reach out. -Sonny" "
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Damian Leiva

May 15, 2024

5  out of  5
rating by Damian Leiva
"I highly recommend state farm their costumer service was amazing my personal agent Gaby was always helpful and always answering any concerns or questions always willing to workout a good policy with the best price in the market thank you guys."
We responded:
""Thank you so much for your review and glowing recommendation, Damian! It truly makes us happy to hear your positive feedback regarding our service! Gaby will also be very pleased to hear your kind words. If you need assistance with anything, don't hesitate to reach out. We're here to help! -Sonny""
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Nicolas Thomas

May 10, 2024

5  out of  5
rating by Nicolas Thomas
"May 10, 2024, I telephoned the office and spoke with Ms. Gaby Lopez about adding auto insurance to my homeowner's policy (bundling). Ms. Lopez spoke as if she had a smile on her face. A friendly tone. She quickly verified my homeowner's policy then outlined auto insurance options for my consideration. I purchased a 6-month policy (with intentions to renew). The cost was better than many State Farm competitors I secured quotes from. Ms. Lopez emailed me all relevant documents. She also printed everything as I would be driving past the office later during the day. Upon arriving at the office, I was greeted by owner Sonny Randhawa. Friendly greetings were exchanged. The 4 or 5 staff members in the office all shared hellos and greetings. A very pleasant office. Excellent customer service by Ms. Lopez."
We responded:
""Thank you very much for taking the time to share your recent experience with us, Nicholas! We're delighted to hear that Ms. Gaby Lopez provided you with helpful service during your call and subsequent visit to our office. Our team strives to maintain a friendly and helpful environment, and it's gratifying to know that you felt welcomed and valued during your interactions with us! Thank you so much for choosing our State Farm office for your insurance needs. We look forward to assisting you again! If you have any questions, feel free to drop by or give us a call. -Sonny" "
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Girija Nair

May 3, 2024

5  out of  5
rating by Girija Nair
"Good sahir"
We responded:
""Thank you so much for taking the time to leave such a glowing review! We're thrilled to hear that you had such a positive experience with Sonny Randhawa State Farm. Providing excellent service to our customers is always our top priority, and we're glad to hear that we met your expectations. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're always here to help! - Sonny""
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Julie Tuutafaiva

April 30, 2024

5  out of  5
rating by Julie Tuutafaiva
"William is alway so helpful every time I call for anything! he’s very professional at his job makes me laugh sometimes! William makes time to call you back if he’s not available at the time you call ! He is the one that goes over & above ! I appreciate him since he came to State Farm’s ! Sonny you got the Best !"
We responded:
""Thank you so much for sharing your experience of working with William with us! I'm very pleased to hear that he has consistently provided you with helpful and enjoyable service! We're delighted to have him as part of our team, and I'll be sure to pass along your kind words to him. Thank you for choosing our State Farm office for your insurance needs, and please don't hesitate to reach out if you need anything else. -Sonny""
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six3890

April 24, 2024

5  out of  5
rating by six3890
"Customer service really means a lot to me and the customer service that is provided at Sonny's State Farm offices has been nothing but top notch! Specifically William, the office manager, has been most helpful in resolving issues that arise periodically; reviewing my policies to make sure I am getting the most out of my policies at the best price; and taking the time to answer my myriad of questions with grace, patience, and empathy! In today's society, customer service is a lost art and most businesses put little to zero effort into making sure they provide their customers with good service. Sonny's State Farm offices not only provide the best customer service but have perfected the art of superb customer service! They will have my business for life!"
We responded:
""Wow, what an incredible review! Our team could not be more grateful for your kind words! It's so rewarding to know that our customer service has met your expectations. I'll also be sure to pass along your appreciation to William. I'm sure your acknowledgment of his efforts will mean a lot to him, and our whole team is honored to have earned your loyalty. Again, thank you so much for your truly wonderful review. If you need anything, please let us know. We're happy to assist you! -Sonny" "
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bhagwant singh

April 19, 2024

5  out of  5
rating by bhagwant singh
"Best insurance office in Bay Area. Sonny and team are the best."
We responded:
""Thank you so much for your nice review, Bhagwant! Our team is ecstatic to hear your kind words! We greatly appreciate your support. If there's anything you need, please feel free to reach out to us. -Sonny""
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Randee Alexandria

March 14, 2024

5  out of  5
rating by Randee Alexandria
"I spoke to William and he gave me a great deal!! Would definitely suggest coming here for insurance"
We responded:
"Randee, I am truly humbled by your kind remarks. We do our best to make our customers feel at home when they need care and attention. And customers like you make our job so much easier. I'm looking forward to many more years of this relationship. - Sonny Randhawa, Your Good Neighbor Agent!!!"
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pardeep singh

January 31, 2024

5  out of  5
rating by pardeep singh
"Sonny randhawa and all team is the best for insurance"
We responded:
"Pardeep, thank you for the wonderful review and for taking the time to share your feedback with us. Our Priority is customer service, and we are ecstatic that we met the mark. Kind folks like you make our job a pleasure."